C44 — Privacy Policy

1 Introduction

Welcome to c44. This Privacy Policy explains how c44 collects, processes, and protects your personal information. It applies to all users who register with or visit c44.wine.

C44 believes that every user's personal data belongs to them. We respect your privacy and run all our processes accordingly. If you have any questions after reading this Privacy Policy, please reach out to our support team.

By using c44's services, you consent to the data collection and usage practices described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

2 What Data We Collect

C44 only collects information that is necessary to provide our services. Below is a detailed breakdown of what data we collect and how:

Directly Provided Information:

• Name, date of birth, and gender (for KYC verification)
• Mobile number and email address
• Payment details (bKash, Nagad, Rocket number)
• National ID or passport number (where applicable)
• User-generated content such as support messages

Automatically Collected Information:

• IP Address & Device Type
• Browser and operating system information
• Login time and session information
• Gaming Activity & Transaction History
• Website Usage Patterns & Click Behavior

3 How We Use Your Data

C44 uses collected data only for specific, legitimate purposes. In accordance with our Privacy Policy, your information may be used for the following reasons:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: For gaming, payment processing, and customer support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To comply with applicable laws and regulatory authority requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, security alerts, and promotional offers (with your consent).

C44 never sells your data to third parties for advertising purposes. Our privacy policy on this matter is strict and non-negotiable.

4 Data Sharing & Third Parties

C44's Privacy Policy clearly states that your personal data will never be sold to third parties. However, information may be shared in the following circumstances:

• Payment Processors: Payment gateways such as bKash and Nagad receive the necessary information to process transactions.
• Game Software Providers: Authorized software partners who operate games receive limited technical data.
• Legal Authorities: Information is disclosed in response to valid requests from government or law enforcement authorities.
• Anti-Fraud System: Approved third-party systems may be used to help prevent fraud.

All third parties with whom data is shared are bound by c44's Privacy Policy and data protection agreements.

5 Cookie Policy

C44 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

The cookies we use:

• Essential Cookies: Required to maintain login sessions and keep core services running. These cannot be disabled.
• Performance Cookies: Used to analyze which pages on the site receive the most visits.
• Functionality Cookies: Helps remember your language preference and other personal settings.
• Analytics Cookies: User behavior is analyzed to support platform development.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some c44 features to not work properly.

6 Data Retention & Deletion

Under c44's Privacy Policy, your data is retained only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Financial transaction records are retained for a set period after account closure or deactivation, as required by law.
• Personal data is deleted within 30 days of an account deletion request, to the extent permitted by legal obligations.
• Removing data from backup systems may take additional time to complete.
• Data related to legal disputes or investigations is retained until the relevant process is concluded.

7 Your Rights

Under c44's Privacy Policy, you have the following rights regarding your personal data:

• Right to Access: You have the right to know what information c44 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
• Right to Object: You may object to marketing communications or specific types of processing.

To exercise any of the rights listed above, contact c44 support. We aim to respond within 30 days.

8 Security Measures

C44 applies state-of-the-art technology and practices to protect your personal data. Our security framework is built on the following core components:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication: Two-factor authentication for account access.
• Firewall Protection: Advanced firewall protection against unauthorized access and cyberattacks.
• Regular Audits: Regular system audits conducted by third-party security specialists.
• Staff Training: All c44 staff are trained in data protection.

9 Minor's Privacy

C44 strictly does not provide services to anyone under the age of 18. Creating an account as a minor is prohibited under our Privacy Policy and Terms of Service.

If we become aware that a minor has created an account and provided personal information, we will immediately close that account and delete the associated data. If you believe a minor has registered on c44, please notify our support team.

10 Privacy Policy Updates

C44 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the website homepage and may notify registered users by email.

Continued use of c44 after any policy update will be considered acceptance of the revised Privacy Policy. We encourage you to revisit this page from time to time.

For any questions or concerns about this Privacy Policy, please contact our support team. We are always ready to help.